Privacy Policy

Important Notice Regarding Text Messaging Data

Mile High Compounds (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal information: name, email address, phone number, billing and shipping address; payment information when you make a purchase; opt-in records and timestamps for all communication channels (SMS, email).

Non-personal information: IP address, browser and device information, website usage patterns and analytics, cookies and similar technologies.

Customer communication: records of inquiries and support requests, order history, and communication preferences.

2. How We Use Your Information

We use collected data to provide and improve our services, process transactions, communicate with you about orders and inquiries, maintain records of your communication preferences and consent, enhance website functionality, and prevent fraud.

3. SMS Messaging & Compliance

By opting into our SMS messaging program, you agree to receive text messages related to our services, including order updates, shipping notifications, and customer support communications.

Opt-in and consent: you will only receive messages if you have explicitly opted in through a dedicated, unchecked consent checkbox. We maintain timestamped records of all opt-in actions, including the consent language presented. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws. Consent is not a condition of purchase.

Opt-out: reply “STOP” to any message to unsubscribe at any time. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

Help: reply “HELP” to any message or contact us at support@milehighcompounds.is.

Frequency and rates: message frequency varies. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with service providers who assist in our operations (payment processing, shipping, email delivery, SMS aggregators solely for delivering messages you have consented to receive), when required by law, or in connection with a business transfer. All service providers are contractually obligated to maintain confidentiality and security.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit, secure access controls, and regular security updates. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve site functionality. You may control cookies through your browser settings; disabling them may limit certain features.

7. Your Rights & Choices

You may access, update, or delete your personal information; opt out of marketing emails via the “unsubscribe” link; opt out of SMS messages by replying “STOP”; and withdraw consent at any time for future communications. To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Mile High Compounds.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be available on this page with the effective date.

10. Contact Us

Mile High Compounds
16055 Old Forest Pt. Suite 301, Monument, CO 80132
Email: support@milehighcompounds.is

By using our website and services, you consent to this Privacy Policy.